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THE IMPACT OF YOUR MESSAGE- WRITE IT AND SAY IT

 

Learning Objectives

  1. Understand a blueprint to effective communications, both oral and written, and outline the considerations and steps necessary to achieve the desired outcome

  2. Identify the who, what, when, where and how in your communication

  3. Learn how to match your message to the appropriate situation, audience and/or culture

  4. Learn tools and techniques to make your written and oral communications more effective

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